Legal
Privacy Policy
Your trust matters to us. This page explains, in plain language, what information we collect and how we look after it.
Last updated: January 2026
Rotarnet Dental Clinic ("we", "us", "our") is committed to protecting your privacy. We handle personal and health information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy describes how we collect, use, store and disclose your information.
Information we collect
To provide safe, effective dental care, we may collect:
- Contact details such as your name, address, phone number and email.
- Health information, including your medical and dental history, medications and clinical notes.
- Health-fund and payment details needed to process claims and invoices.
- Information you provide when you contact us through this website or by phone.
How we use your information
We use your information to deliver and improve your dental care, to communicate with you about appointments and treatment, to process payments and health-fund claims, and to meet our legal and professional obligations.
When we disclose information
We only share your information where it is necessary and permitted by law. This may include sharing with:
- Specialists or other health practitioners involved in your care, with your consent.
- Your health fund or Medicare for the purpose of claiming.
- Service providers who help us operate the clinic, under confidentiality obligations.
- Government agencies where we are required to do so by law.
We do not sell your personal information to third parties.
Storing and protecting your information
Your records are stored securely, whether in electronic or paper form. We take reasonable steps to protect your information from misuse, loss, unauthorised access and disclosure, and we retain health records for the periods required under Australian law.
Accessing and correcting your information
You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is inaccurate or out of date. To make a request, please contact the clinic using the details below.
Cookies and this website
This website may use basic cookies to remember preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not work as intended.
Making a complaint
If you have concerns about how we have handled your information, please contact us first so we can try to resolve the matter. You may also lodge a complaint with the Office of the Australian Information Commissioner.
Contact us
For any privacy questions or requests, contact Rotarnet Dental Clinic at [email protected] or on (08) 9400 0000, or write to us at Level 1, 120 Beaufort Street, Perth WA 6000.